Our policies.

Privacy, purchase terms and refunds. Open a section for the essentials and its full policy. Last updated 21 October 2026.

Your information and choicesPrivacy policy

We use the information needed for orders, license delivery, support and reviews you choose to submit. Lava handles payment details; this store does not receive your full card number.

We do not sell personal information or use advertising trackers on this site. Contact store@keyhole.agency to ask about your data or request a correction or removal.

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Purchases, delivery and useTerms of sale

KeyHole is a digital tool for Adobe After Effects. Adobe software is not included. Lava shows the final payable amount before you pay.

One purchase grants a license for finished personal and commercial work. Do not share or resell the plugin or source assets.

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7-day money-back guaranteeRefund policy

7-day money-back guarantee: if KeyHole doesn’t work in your After Effects, email store@keyhole.agency within 7 days of purchase. We’ll help you fix it or refund you in full.

Outside the guarantee, we do not offer refunds because you changed your mind or no longer need the product.

If KeyHole is faulty, materially different from its description or was not delivered, contact store@keyhole.agency. We will investigate and provide the remedies required by applicable law, including a refund when required.

Any loss of a statutory withdrawal right depends on the legal conditions for immediate digital delivery being met.

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Questions about these policies? Write to store@keyhole.agency.

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